i have tried to download mahjong garden deluxe on to my computer from the pogo downloads and it tells me it has rollbacked my computer. But i have been able to download it from another site but it won’t connect me to pogo.com even though it is the same game. Unfortunatenately i have bought it off pogo but the code won’t work for that game . Is there a reason why my computer won’t let me download it from pogo and can i correct that some how
thank you
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Not familiar with an error message about rollback. Is that the exact message? What browser are you using? Is it possible the game is already downloaded? Firefox saves everything to a download folder (default). You have to locate that folder and then execute the file downloaded.
Please dont ever do that, download a game from another site. I did it and couldnt connect with pogo, and of course dont say anything to pogo.
Can you tell me what windows do you have?? Just uninstall the game.
A rollback usually means that your sytstem returned to a previous date from the day you triied to download the game.
Anyway I can send you mahjong deluxe setup file though email, you can pogomail me funlover4877 and send me your email there. I will then send you the file.
I’ve had the same message. It’s with games that I have previously loaded, then deleted. It’s when I try to load them again I get the message. Have yet to figure out what to do. The rollback has nothing to do with system. It’s rolling back the parts of program that it installed before it stopped. As stated above, there may be ‘residuals’ of the game still in a folder somewhere that prevents the game from being loaded again.
If you have purchased the game from Pogo and ever need the file again, you can download the “Try Free” file from here — you don’t have to buy it again or buy it from another site:
http://clubgames.pogo.com/deluxe.aspx?code=113300257
The serial number you got from Pogo will work again to ‘unlock’ the Pogo version of the game so you’ll have unlimited time.
The problem with buying from other sites is that the versions sold on other sites aren’t the Pogo versions and rumor has it they don’t have badges, ranks, minis, or chat. I’ve heard the only way to make sure you’re getting the ranks and badges and minis and chat is to either purchase a box version from a retail store or go directly through Pogo.
At the bottom of that page I linked above is a link to “DOWNLOAD SUPPORT”. If you click on that you can send a message to the company that handles all of Pogo’s downloadables. They should be able to help you out.
If you have previously installed the program and then did an uninstall, there may be a a residual portion of the program left. There is a program called “Windows Installer Cleanup” that you can download, install, and then execute. Select the file in question and click remove. It will clean your computer of all traces of the program. That done, you should be able to reinstall. .Here is a link to the free program:
http://www.majorgeeks.com/downloadget.php?id=4459&file=9&evp=fe1c76da3437592326a3d668d72bf8f5
If I’m reading correctly, you only BOUGHT the game from Pogo, but downloaded it from another site? The two versions are conflicting as others have said and your computer is attempting to “rollback” to restore one of the versions, but who knows which one. The Pogo version is much different as it connects to the Pogo servers when you are playing, the other site probably just is the game. So delete everything and do a clean, THEN download from Pogo’s free trial again and put in your code.
If you aren’t familiar about how to clean your registry and save files, then any of the popular Windows Cleanup Utilities will work for you. I don’t know your system, so a google search of “Windows (insert version, like Vista, here) Install Cleanup” will get you a bunch of hits.
Here is an explanation of what they do, actually it explains an old MS product that used to be available to clean their own systems, but it helps to know what is going on:
http://en.wikipedia.org/wiki/Windows_Installer_CleanUp_Utility