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This question has been closed by the author.Why can’t I purchase an album?

I have tried for days to buy the Magic Moms album. It says enter coupon code. I don’t think you need a coupon code, but I may be wrong. I have tried to contact Pogo and EA but have not been able to get through to either one. Not even live chat. If someone knows another way, please let me know. Thank you.

    Answer from MomsBassetHound
    posted 5 months ago

    Try using another browser. There is no coupon code needed or any need to hit apply.

    Good Luck!

    Answer from BrenLyn
    posted 4 months ago

    Make sure your screen name does not show in the coupon code area.
    Mine shows like that sometime, so I have to clear it.
    Then make sure your password is entered correctly below.

    Answer from angellove64
    posted 4 months ago

    Thank you so much Moms and BrentLyn. Pogo Llama told me what to do and finally got the album for both of my accounts. Have a super weekend.

    Answer from MomsBassetHound
    posted 4 months ago

    BrentLyn – The setting for having to put in your password was removed the other day.

    angel – Glad that you were able to get the album.

    Answer from BrenLyn
    posted 4 months ago

    Yes Moms, so I have found out, but thank you.
    And that is BEYOND RIDICULOUS!
    It’s supposed to be a security setting.
    How in the world can they take that away of all things?!

    Also we can’t remove our credit card info ?
    I just put in the wrong expiration date.
    Hopefully, that will provide some protection from my card being used.

    Answer from MomsBassetHound
    posted 4 months ago

    BrenLyn – Yes, you can. We have all done it :)


    Answer from BrenLyn
    posted 4 months ago

    Oh geesh, THANKS again!!!
    I was afraid *from Pogo’s wording* that it might end my current subscription which still has more than 6 months left. No way was I taking that chance.
    I will get over there right now & remove my card info.
    Pogo’s becoming more frustrating than fun any more…SAD!
    They’re taking too many chances of losing we “old”-er people who are the actual ones who have supported them all these years.
    Scare tactics for US? = Not a smart move.
    Thank you Moms, I am very appreciative.

    Answer from MomsBassetHound
    posted 4 months ago

    You’re very welcome!

    I agree, don’t like what’s going on. And if we can see what’s happening they can too, but obviously they just don’t care.

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