Everything was working fine for the first 2 weeks- I am currently frozen on 39/70 B Line Bingos. I’ve played and gotten close to 10 B lines since yesterday afternoon and non have counted. When I look under active challenges it shows under the Winter Journey and Challenge center as active badges. When i complete a round and at the end of the round it shows updated stats the challenge does not show on that screen.
I’ve been on EA Pogo Help for about an hour now and they’re absolutely NO help and i’m concerned i’m going to loose all progress or not be able to complete the badge before the end of the event. This one has already not been a quick challenge and if I loose a week trying to get it resolved i’m going to be so upset!
Did this ever get resolved for you? In the future, going back to help and/or submitting another ticket might get you the help you need. Sometimes it’s just a matter of finding the right customer service agent, or finding one who will escalate your case to a resolution. Hope it all worked out for you.
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