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This question has been closed by the author.Why can’t I play Cookie Connect on any of 4 browsers?


Any advice please

    Answer from Lura
    posted 11 months ago

    This is exactly what Pogo’s customer support is for. Start here:

    https://help.ea.com/en/contact-us/new/?product=pogo&platform=pc&category=technical-support&issue=game-wont-launch&isLoginForm=true

    Answer from marnictia
    posted 11 months ago

    Waste of time they dont seem to respond to UK players. I waited and waited and waited.

    Answer from Lura
    posted 11 months ago

    Then don’t use the live chat feature, or whatever method you used. Use one of the other contact methods.

    Answer from HOCK9952
    posted 11 months ago

    If you’d waited that long without a response, it’s most likely that you weren’t really connected. Here are some suggestions: Try again after clearing cookies. Try with a different browser. Ensure that your 3rd party cookies are enabled. Try with another account or a new free account or without signing in to Pogo.

    Previously, there was a phone number for Pogo Help in the UK, however, I’m not sure if it’s still valid presently.

    Answer from marnictia
    posted 11 months ago

    Still a waste of time when I went there they said waiting time 14 minutes, 3 hours later I am still waiting.

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