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Any ideas about why I can’t load any Pogo games?

July 25, 2016

Questions › Category: Pogo General › Any ideas about why I can’t load any Pogo games?
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rchvanho2 asked 7 years ago

i can get in pogo… ,send messages and everything… can see pages games are on and when i try load any games I either get a white screen or a black screen and that is all. i have closed pc and rebooted and get the same thing .went to pogo help and scanned pc for problems all ok .any suggestions would be appreciated .did virus scan and checked for malware too all ok..
help please
TY in advance

MomsBassetHound replied 7 years ago

Java & Flash both had updates within the last 10 days, Flash had 2 within a week of each other. Have you done these updates?

I also had a Windows update over the weekend, very unusual. Have you checked to see that all updates were installed properly?

What operating system are you running?

What browser? I understand that Firefox recently had an update.

Are you having problems with Java or Flash based games?

Hope you figure it out and get back to playing.

rchvanho2 replied 7 years ago

i have tried all browsers i have .FF, chrome, Torch and opera. I did all updates… checked to be today to be sure.
did FF one, the 2 flash ones, and did windows when it came out . updated java yesterday…
i even went to pogo help and all is working correctly they say…all except i cannot get in a room!
last night all was working perfectly. before i signed off. ran a malaware scan and did a virus scan.still the same thing .,

i either get a white screen or it is black when the game is supposed to load. my sister tried my account and all worked perfect for her so she was able to get 2 badges i had activated. so it is my laptop.
I am going to quit worrying tonight and try again tomorrow!

TY for the suggestions Mom’s

MomsBassetHound replied 7 years ago

So sorry that nothing I thought of helped. Maybe someone else will have some better suggestions.

Hope you get it figured out tomorrow!

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