I have used old screen name and new password and that has worked for months but now I have tried all kinds of ways but no luck. Out of town so not able to contact CS at pogo yet
Yes I have also, for about a month.
Mine is on an android…but same difference…Every since they
gave it an update, it hasn’t worked properly.
I haven’t even been able to finish some of my badges or my hubby’s
I hope they fix it sooner than later, but not holding my breath…lol.
I’m on the IOS app and had no problem. I finished the badges on both of my accounts yesterday afternoon. I also use my Pogo ID and password to sign in.
Sorry you are having a problem.
I appreciate both the replies, I will try again now that I am home and have more time to try it and maybe get support LOL if I need to
I haven’t updated my ipad because it is only for pogo and I did not want to mess it up if they did not upgrade along with apple but it does work on my iphone. Or I will just let them pass by I am not as Badge Hungry as I once was
I never updated my iPad either, still on iOS 6 I think. I only use it for the weekly badge … lol
I don’t even have the option on iOS app, never have on the app.
On pogo.com I sign in with my email address, but not on the weekly badge app.
Kristen, yes i have tried uninstalling, reinstalling & deleting several times,
but it still does the same thing….:-(
Thank u for the idea tho! :-)
Suz, I definitely sign in with my email. I just opened it the app on my iPhone and it says Sign in with your EA account. Then Email address and Password. Maybe you have an older version of the app. I remember you said you don’t update your iOS.
It could be why I don’t have the option, but since it works I’m not touching it…lol
I have always had to sign on with the app but that could be due to the fact that I do both our accounts.. I also have never updated the ipad as I got it only for pogo app and didn’t want to update and then it not work.. It goes the same for uninstalling and reinstalling. Guess I will have to use the phone to do them but even as big as the new iphones are the screen is still small
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