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why didn’t i get my 100 gems as promised?

June 15, 2012

Questions › Category: Pogo Gems › why didn’t i get my 100 gems as promised?
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Lapsky1146 asked 11 years ago

i was promised 100 gems with my 1 year free club pogo as of march 25th 2012/you’s say i need a visa # well that is incorret as i will not need to put my visa into my account till march 2013?i am at 702 gems looking forward to seeing it go to 802 gems as promised tyvm

Question Tags: account, club pogo, Pogo Gems
MomsBassetHound replied 11 years ago

You need to contact Pogo’s customer service. This is a fan site for Pogo players, not Pogo.

But the 100 gems is only if your membership auto renewed using a credit card on file.

Those of us that use Coke Rewards do NOT get the 100 gems.

TheBlackKat replied 11 years ago

When they first announced “Renewal Rewards” last year, it stated that in order to get the 1 free month and the 100 gems you had to have a CURRENT credit card on file. Mine renewed automatically and I got my gems with no problem.

AvsGirl replied 11 years ago

The words “with my 1 year free club pogo” makes me think you are using Coke Rewards or some other service that got you a year for free. As the other 2 posters have said, it HAS to be renewed with a credit card that is on file.

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