/I checked my episodes in claire hart to see if any were not done and im finding that case 39 part 1 2,3 4 case 40,41 and part 1 41 are showing as finished but showing that I should GET NOW. I KNOW I completed king cake and all the rest but cannot find them in my badge book ?? I’ve looked but cannot seem to find these badges in my finished claire hart episodes not sure if I just cant find them or they are really missing? Anyone else showing completed badges not finished and cant find them? TY in advance for the answer to the problem
Over the weekend it happened to someone else from Badge Hungry. They looked around and didn’t see it mentioned on the weekend open thread and called me. I checked my game and mine were still all showing as owned, but I did find 1 person who had posted about it in the forums. So it was affecting only certain accounts.
On Wednesday when I checked for the new episode, that wasn’t released, mine where showing as completed, but not owned. But all my badges were there. Later in the day I checked and everything was back to normal.
The only suggestion I have is to sign out, clear out everything, and sign back in. Hopefully everything will be back where it should be. If that’s not the case then you will either have to contact customer service, or wait it out, knowing that it’s just a temporary qlitch.
Suz…I was looking for a new episode yesterday also. Is it because it’s the end of the month and they usually skip a week? I thought this was strange since there were only 2 parts to the last episode.
virgonana – I don’t know if it was b/c it’s the end of the month or b/c they noticed that some people were having problems. There is a Part 3 to the current case.
Or it could be that the person who should have released it on Wednesday didn’t, but that’s a long shot as it would have been released by now.
You’re very welcome!
TY all for responding ..I signed out ,cleared all cookies and the badges are now showing ad done but for the life of me I cannot find them in my badges… I contacted Help soke live chat and it was WORTHLESS….. he told me where was I looking ? i said in my badge book also under claire hart game awards badges… they are not to be found in either of them.so he tells me to contact
http://www.help.ea.com./in/article/i-didn-t-get-my-club-pogo-badge-where-can-i-find-it-and-how-can-i-report-it-missing/ Told him I thought I was reporting the missing 5 badges now.. he said ..is there anything else i can help you with? i thought where do i begin???????? cant change my profile ,my minis change their selves ect etc …..
So anyone missing badges DO NOT go to Pogo live chat as they will do ZIP to help just go to the page I mentioned … I am so angry … times have sure changed with Pogo help was a time you could really get help! I even went to gems transactions going thru almost 2k in purchases to find i did indeed purchase.. ill wait a bit if badges to see if they show up then i guess ill fill out the zillion things i need to send to get my missing badges…!
I am not a happy Pogo camper tonight :(
TY Mom’s for your input!
If you need to go to customer service for anything try the “call me back” option. I know of 3 people that have done that recently and their phone was ringing within seconds of submitting the request. And their problems were solved immediately.
Do you know exactly how many badges you should have? Did your badge count actually go down?
Go to your game award album and click on 1 of the badges that you think you are missing. You should get a pop up telling you the date that you won the badge. Then you can go into your earned badges and just check that date. It’s a lot easier to find when you know the date that you won it.
Let me know if I can help you. Good Luck!