Every time I play it the tiles freeze after & sometimes have duplicate tiles. When I leave & come back in it shows a black screen & it doesn’t even show the power boosters u can use below. This has been going on for the past couple of weeks. I land up going to the first game the tropical tank to play the random levels cause I can’t play the jellyfish cause of the freezing & duplicate tiles then turning to a black screen. I have tried different browsers, even laptop, IPAD but it still does the same thing. Can someone please help & tell me what I need to do? How can they expect for you to get badges if it is giving these problems. So frustrating. Thank you for listening & appreciate any help u can give me, if u can. God bless.
This is the info the Pogo is asking for when trying to solve a problem like this…
• Operating System (and version – attainable through your computer’s system information) (VERY IMPORTANT)
• Browser Information (including version) (VERY IMPORTANT)
• Device Information (PC/Mac/Tablet/Phone)
• System RAM (Installed and available if known)
• What (if any) security software you are running (as some softwares are known to cause problems).
• Detailed description of your issue (game, where, when it occurs, etc.).
I may not be able to figure it out, but if you provide that info I do know someone that probably can.
It has to do with the last upgrade that was done by Apple on my iPad. Pogo is aware but has never fixed it! Frustrating!
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