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This question has been closed by the author.Can not buy gems?


I have been trying all weekend to buy gems and it keeps telling me an error has occurred. I know this has happened to others in the past but can not remember the advice that was given. Any suggestions would be greatly appreciated. TIA.

    Answer from Storm
    posted 7 years ago

    I have read others who have had the same issue.

    I also read somewhere that it’s possible to have Live Chat/Customer Support manually add a bundle to your account.

    Maybe you could try contacting them.

    Answer from Lura
    posted 7 years ago

    Someone on the weekend open thread said clicking your browser’s refresh button got past the error message.

    Answer from wheatonmom44
    posted 7 years ago

    I tried refreshing Lura but that did not work here. I may have to contact live chat but would like to avoid that if possible. As for now my husband, unbeknownst to him, is supporting my badge habit.

    Answer from Lura
    posted 7 years ago

    Have you tried a different browser? I was getting a weird error trying to buy Gems with PayPal last week in Firefox but switched to Chrome and it went through just fine.

    Answer from wheatonmom44
    posted 7 years ago

    Thanks so much Lura!!!! I was using Chrome and having the problems. I switched to IE and it worked just fine. I am now 750 gems richer…wonder if the Mr. will notice that his gem count has gone down.

    Answer from mick
    posted 7 years ago

    i cant get them either tried all browsers what is up with pogo??? and good grief yes all is cleaned washed cleared and whatever the usual answer is

    Answer from mick
    posted 7 years ago

    cant seem to get my question posted but after 1 hours of trying i finally got to live chat and they no hel[p either fix is comming soon is what i got

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