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Anyone having trouble signing in tonight?

April 20, 2022

Questions › Category: Pogo General › Anyone having trouble signing in tonight?
0 Vote Up Vote Down
lr3216 asked 1 year ago

Not able to sign in tonight after playing all day.  Anyone else? 

11 Answers
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kaileysmama2 answered 1 year ago

Yes. Have tried everything and cannot get in. I also had no problems earlier yesterday. Still not able to sign in and it’s now the next day. Hope someone can HELP US with problem

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mookermom11 answered 1 year ago

Yes.  Have not been successful logging into Pogo since 10 pm est on 4/19/22

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littlecaterpilla answered 1 year ago

I was forced to change my passwords. I was able to sign in after I did that thru my emails. 

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MomsBassetHound answered 1 year ago

Pogo is aware of the issue and is hoping to have it resolved shortly.

0 Vote Up Vote Down
MomsBassetHound answered 1 year ago

Rather than wait I changed the password on my accounts.

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kaileysmama2 answered 1 year ago

How did you change password on accounts? I’ve tried and still not getting anywhere

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MomsBassetHound answered 1 year ago

When you try to sign in you should see this message…
Your credentials are incorrect or have expired. Please try again or reset your password.
 
Click on “reset your password” and that will send a message to your email account, the one that you use to sign in with.  There will be a link in the email to change your password.  Just make sure your new password meets all the requirements.  Once you do that it should allow you to sign in with your new password.
 
If you do not have access to that email you will have to contact customer service.  Good Luck!
 

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kaileysmama2 answered 1 year ago

Thank You Suz for answer. One more question…Can you have 2 accounts on same IPad for Pogo using 2 different Emails?

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MomsBassetHound answered 1 year ago

Yes, you can have as many as you want as long as they all have a different email address.

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kaileysmama2 answered 1 year ago

WHEW!!! Thought that might have been problem. Again Thank You for your HELP Suz. Would be LOST without YOU and BadgeHungry. Still CANNOT sign in with MAIN Account I use, but hopefully problem fixed soon. Kailysmama2 (Peggy)

0 Vote Up Vote Down
MomsBassetHound answered 1 year ago

You’re very welcome!

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