ive seen lots of people with this issue and the only suggestion i’ve seen is to try a different browser.
I too have read many posts on the Pogo Forums about this. However the only times it has happened to me is when it take me so long to set-up my shot and throw the ball that the timer runs out at which time the ball and pins magically disappear. It happened almost every frame in the first few games I played. I did notice a ticking sound, but no buzzer/alarm that would indicate to me that time was up, just the disappearing act. I usually got to throw my first ball, but not the second.
I don’t know if this is what is happening to some of the people posting or not, but I guess if changing the browser stops it, then it’s some sort of problematic glitch with the game itself. Surprising that it hasn’t been addressed.
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