The banner says Club Pogo members save 50% and discounted prices are shown. With that said, the prices do not appear to be 50% off yet — 10k tokens for an expression and 10 Gems for an animated one, for example.
Another Pogo oops… wait it out and check later, or contact customer support I guess.
I JUST got back from chatting with a CS rep. Was about to ask the same Q when I saw this. Now get this: she tells me she will refund half the gems. I said I didn’t buy the item, only noticed it at checkout. She goes checkout is for if you want to change your mind…..ROFLMAO!!! I said I’ve bought numerous items during past sales and had the savings deducted at checkout. I also told her that it SHOULD be shown at checkout so it would save BOTH OF US A LOT OF TIME and she kept insisting only refunds.will be given and Policies change you know and she’s “going to take it to the development team”…yada yada yada. For now we’re up the creek without a paddle, getting bubkus and all the ohter “inane” comebacks you can think off….CAN’T STOP LAUGHING AT THEIR STUPIDITY!
The Club Pogo 50% off price for expressions is already included in the amount you see when you go shopping – 10,000 tokens or 10 gems. That is why they say the “discounted price is shown.”
As a Club member you are being shown your already 50% discounted price when you go to the Gift Store.
If you go to the Pogo Gift Store with a non-Club account, you will see the costs for the same expressions are 20,000 tokens or 20 gems.
How sad that a CS Rep doesn’t realize this though.
The banner says Club Pogo members save 50% and discounted prices are shown. With that said, the prices do not appear to be 50% off yet — 10k tokens for an expression and 10 Gems for an animated one, for example.
Another Pogo oops… wait it out and check later, or contact customer support I guess.
I JUST got back from chatting with a CS rep. Was about to ask the same Q when I saw this. Now get this: she tells me she will refund half the gems. I said I didn’t buy the item, only noticed it at checkout. She goes checkout is for if you want to change your mind…..ROFLMAO!!! I said I’ve bought numerous items during past sales and had the savings deducted at checkout. I also told her that it SHOULD be shown at checkout so it would save BOTH OF US A LOT OF TIME and she kept insisting only refunds.will be given and Policies change you know and she’s “going to take it to the development team”…yada yada yada. For now we’re up the creek without a paddle, getting bubkus and all the ohter “inane” comebacks you can think off….CAN’T STOP LAUGHING AT THEIR STUPIDITY!
The Club Pogo 50% off price for expressions is already included in the amount you see when you go shopping – 10,000 tokens or 10 gems. That is why they say the “discounted price is shown.”
As a Club member you are being shown your already 50% discounted price when you go to the Gift Store.
If you go to the Pogo Gift Store with a non-Club account, you will see the costs for the same expressions are 20,000 tokens or 20 gems.
How sad that a CS Rep doesn’t realize this though.
I stand corrected. Thanks Shel, I’m not a big fan of the Expressions. 10k/10gems are the discounted prices, hmm.
People pay 20 gems for those things?
You’re welcome, Lura……..and yah, 20 gems kind of boggles my mind too. lol