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Bobby says
LCB is not working
LindaB says
Pogp cancelled my membership saying it expired. I’ve been on auto renew since signing up 14 or 15 years ago. Tried all day to resolve this to no avail. Who can I call?
MomsBassetHound says
There is no legitimate phone number for Pogo/EA customer service. Any number you find online are not really Pogo/EA.
You will have to contact Player Support.
https://www.pogo.com/pogo-player-support
Have you tried to just manually renew your account?
Good Luck!
Suz
Asc says
They did this to me also, and I got no where with them, they started me back on year one, so I have 3 badges now for that year. I did contact Sconnie, but his as useless as a chocolate teapot! Good luck I do hope you get further than I did.
Wendy R says
Matching Moments is not loading–It keeps saying progress couldn’t be saved but I haven’t played yet today. Help!
Catherine A Stephen says
Not loading for me either
Susan says
Me either….. = (
arkiegal0705 says
Mine either. Haven’t been able to get into it for two days. What’s with that?
Raine R Hickson says
Same
BARBARA BAUDO says
Anyone having problems with Merge Academy? After a few matches, it freezes up.
arkiegal0705 says
Mine either. Haven’t been able to get into it for two days. What’s with that?
jtsr1155 says
I can’t get into matching moments either. It keeps telling me my progress couldn’t be saved.I haven’t played a game yet.
Kona says
This might be the Best of Pogo. I can see it all going down hill faster. Please read
Kona
REDWOOD CITY, Calif. – August 4, 2026 – Electronic Arts Inc. (“EA” or “Electronic Arts”), a global leader in interactive entertainment, today announced that its acquisition by PIF, Silver Lake, and Affinity Partners (collectively, the “Consortium”) has successfully closed. The Consortium’s agreement to acquire EA was previously announced on September 29, 2025, and was approved by EA stockholders at the special meeting of stockholders held on December 22, 2025.
“This moment recognizes the extraordinary people whose creativity, ambition and passion have made EA one of the world’s leading interactive entertainment companies,” said Andrew Wilson, Chairman & CEO of Electronic Arts. “We’re entering this next chapter from a position of strength with partners who share our vision and ambition. Together, we’ll invest boldly, accelerate innovation, and build the next generation of games and experiences for the hundreds of millions of players and fans who inspire us every day.”
“Having been a minority investor in the company for more than five years, we have a deep understanding of EA’s unique platform, massive global sports and gaming franchises, and iconic IP,” said Turqi Alnowaiser, Deputy Governor and Head of International Investments at PIF. “Entertainment and sports are key areas of strategic focus for PIF, and are among the fastest growing and evolving sectors around the world. Together, the Consortium is uniquely positioned to be a long-term partner to EA’s management team in driving sustained growth and innovation for EA and the industry.”
Ownership Breakdown
• Public Investment Fund (PIF): The sovereign wealth fund of Saudi Arabia holds the majority ownership (approximately 93.4%).
• Silver Lake: A technology management and investment firm holding a minority stake.
• Affinity Partners: A private equity firm founded by Jared Kushner holding a minority stake
Cindy Wick says
Yes, we saw that would happen at the end of last year. I have no faith there will be any improvements in Pogo or EA and have no faith in those companies having any interest in the actual people who play the games. I play much less already than I used to, sticking to the older games I’ve loved for 23 years and have no plans to buy more gems or buy anything within the games.
I guess I can say I’ve had a pretty good run here, up until a few years ago anyway.
Ruth says
What is a merge bonus in merge academy?
MomsBassetHound says
When you merge 5 items that are the same you get a Merge 5 Bonus.
Good Luck!
Suz
Faith says
I was wondering that, too. Thanks Suz
vegafe says
Did anyone else play farm merge today and get a bunch of crates and energy just to lose them? I completed a sticker set and was awarded 325 in crates and energy. I left the game to check on something else quickly and when I went back in again, everything was gone.
grandmasanta says
I’m getting real tired of the pop up saying your progress cannot be saved. When I leave the game and come back everything I had done is gone and I have to do it all over again. It’s happening in more and more different games. What am I paying for now a days!!!!