Pogo Help

Pogo Help - It's okay, we've got this!You can find a general Pogo FAQ by clicking the Help link in the upper right corner of any page on Pogo.com. You can also search the Pogo knowledgebase for information. For more in-depth Pogo games support, you can try one of the following:

Pogo Phone Numbers

As of February 2012, Pogo’s customer support is handled through their parent company, Electronic Arts. All of Electronic Arts’ support is handled via the web and live chat and previous phone numbers no longer work for Pogo support. There is currently no Pogo Help phone number.

Pogo Live Chat Help

To get Pogo live help, follow the directions in the How to Get Help at Pogo guide, updated for 2014.

Pogo Help Email

If the live chat option is greyed out for you, that means Live Chat is currently not available (it’s not 24-7), but you can use their help interface to email customer support and they promise an emailed response within 24 hours for most issues. Follow the How to Get Pogo Help guide and choose the Email Me option.

Is Pogo Down Right Now?

You can check to see if Pogo is down or if it’s just a problem on your end by using DownForEveryoneOrJustMe.com.

Pogo Games Help and Tips for Badges

- Search for a badge name
- List of Tips by Game Name
- Ask a Question

General Pogo Information

- Pogo release schedule
- What Gems really cost
- How to gift a Club Pogo subscription

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