In this week’s Letters to the Editor on the Pogo UK site, the Editor responded to a few burning topics that are lighting up the Pogo community world-wide.
Everyone was disappointed with the distinct lack of hearts and shmoopie-type Valentine’s mini items. We know that the “bling” was created last October and was waiting in the wings for an appropriate release date, however none of us really feel that Valentine’s Day was remotely appropriate. Well, the UK Editor actually apologized and admitted that they “somewhat overlooked” the mini mall amidst other Valentine’s Day celebrations on the site (the greeting card creator, the homepage adornments, the wallpapers, and more).
With respect to the two outages we all experienced last week, the UK Editor apologized twice for the outages, once to a writer who was just wondering what happened to the games and the other to a writer who felt it was unfair that the outages happened during a time when most US and Canadian players were asleep. Of course, outages are totally unplanned; it’s the maintenance that happens at scheduled times.
Perhaps being apologetic to your (cough, paying) customers is more acceptable in the UK than it is in the US? (The US Letters to the Editor this week didn’t mention this, nor the outages.)